Sunday, 1 February 2026

Is this the end of ticket touts? We sit down with Adam Webb - Which?


Music and sports fans have paid eye-watering prices in the secondary ticketing market for far too long. Now the government is cracking down, moving to ban ticket resales for profit and shut down industrial-scale touts for good. In this interview, we sit down with Adam Webb, Campaign Manager at FanFair Alliance, to discuss. Highlights: 0:00 - The Government bans ticket reselling for profit 0:51 - What does the Government's ban on ticket touting mean for fans? 1:10 - How bad has secondary ticketing been fans? 1:50 - The £150 million cost for fans of the secondary ticket market 1:59 - How difficult will it be to enforce these new changes? 2:45 - Why the CMA and Trading Standards have struggled with secondary ticketing 3:20 - Getting Google and other companies on board with these changes 3:38 - Why offshore resale sites are harder to regulate 4:14 - Resale platform's arguments against the ban 4:53 - Any large scale events there's where there's demand for tickets, there's social media fraud 5:34 - Can there ever be a safe regulated secondary ticketing market? 6:25 - Is this the start of a global movement to make secondary ticketing fairer globally? 7:00 - How can the government future-proof secondary ticketing from here? Subscribe to make sure you never miss out on our reviews and advice: http://bit.ly/JoinWhichOnYouTube For more expert advice visit: https://www.which.co.uk Follow us on Twitter: https://ift.tt/c6iEpuT Follow us on Twitter: https://twitter.com/whichuk Join the discussion on Facebook: https://ift.tt/dFG2NUl

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