Becoming a wine connoisseur

Wednesday, 8 April 2026

Pension transfers can take ten days - so why are some taking six months? - Which?

For many of us, doing admin on our pensions isn’t exactly the most exciting job in the world, but transferring or combining your pots can come with big advantages. So, for those of us who want to do it, why is the process still so painful? In this episode, Which? Money’s Ruby Flanagan joins us to share her research into pension transfers, and reveals the reality faced by Which? members trying to navigate the process and make managing their savings for later life easier. Plus, Lisa Picardo, chief business officer at PensionBee explains why she thinks there should be an industry-standard ten-day timeframe for transfers, rather than relying on decades-old legislation that allows firms to take up to six months. With pension dashboards set to roll out over the next year or so, more people are expected to locate and review their pension pots, likely leading to a rise in transfer requests. Without faster processes and updated regulation, this could create even longer backlogs, highlighting the urgent need for reform.

Tuesday, 7 April 2026

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The high street shops selling vapes to under-18s - Which?

For our undercover investigation, we sent under-18s onto the high street with hidden cameras. Out of eight shops visited, five sold nicotine vapes to our underage secret shoppers. In several cases, ID wasn’t even mentioned. Perhaps most shockingly, when one teenager admitted they had no ID, the shopkeeper didn’t show them the door – they tried to upsell them instead. Rogue businesses up and down the country continue to break the law and get away with it because they simply aren’t being caught. The Trading Standards enforcement system is under severe strain, leaving gaps that expose young people to real harm. The need for effective consumer protection is greater than ever. We’re calling on the government for urgent reform to support our overstretched Trading Standards teams.