Tuesday, 30 December 2025

Are you being charged for damage you didn't cause? - Which?


Most of us diligently check our hire car for scratches and take photos at pick-up and drop-off. But have you ever thought to do the same for your holiday rental? This is why it's a good idea to take timestamped photos or videos of the whole property when you check in, and again when you leave. You may need to download a third-party app – such as Timestamp Camera or Date Stamper – on your phone to do this. If you notice any damage or breakages on arrival, make sure to report these to the rental platform or your host and keep your correspondence as evidence. Has this ever happened to you?

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