Is your mobile signal lying to you? - Which?

Did you know? If your phone is showing a '5G' signal, you might not actually be connected to a 5G network. Here's why, and how you can tell whether a mobile network will provide the coverage you're looking for 👇

How to find your phone when it's on silent - Which?

Lost your phone somewhere in the house… and it’s on silent? Before you start pulling apart the sofa, there are quick ways to make a misplaced iPhone or Android reveal where it’s hiding And knowing how to track it down now could come in handy if your phone is ever stolen.

A message to Which? from Andy Burnham - Which?

Great to see Andy Burnham recognise Which? for our work investigating and calling out companies for unfair pricing practices and subscription traps. It's exactly what we've been pushing for. We've repeatedly exposed household brands using dodgy pricing tactics that aren't what they seem and called for a ban on these tactics. It's great news the government now plans to explicitly ban misleading pricing and end subscription traps.

This quick fix will save your phone battery - Which?

Our smartphone expert takes us through his best tips to extend your battery life by reducing power-hungry features you might not even notice.

Should you use aerosol sunscreens? - Which?

Spray sunscreens are everywhere this summer... but there’s a reason we don’t test them. Aerosol sprays are quick and easy to apply, watch this to ensure you’re getting the coverage you need? Find out why they’re not included in our sun cream tests, plus our top SPF safety tips.

Hidden discounts for over-60s in Europe - Which?

Over 60? Your next European holiday could cost you less From cheaper train travel and discounted hotels to money off museums, attractions and ferries, there are plenty of senior discounts you might not know about

Why isn't Tripadvisor warning guests about dangerous hotels? - Which?

A Which? investigation has found new AI summaries at the top of Tripadvisor reviews mask food poisoning, hazardous rooms and sexual harassment.

Why we gave Meta a Shoddy award - Which?

We are naming and shaming the companies behind the year’s biggest consumer letdowns in our annual Shoddy Awards, and challenging them to do better by their customers. Internal documents leaked to Reuters news agency at the end of 2025 showed that Meta estimated it makes $7bn from scam ads each year. In 2024, it predicted that 10% of its revenue would come from scam ads. Users are exposed to an estimated 15bn high-risk scams every single day. Yet, while these harmful ads remain active, Meta recently suspended our very own ‘Which? Scam Action and Alerts’ Facebook group. Meta claims these documents present a ‘selective view’ of its approach to scams, but they declined to provide updated figures. We believe consumers deserve better. 12 other companies have also earned one of our Shoddy Awards this year.

Is dishwashing or handwashing better? - Which?

Dishwashers or handwashing: what do you think uses up more water? Which? put both cleaning methods to the test to find out what’s really more efficient for your time, your energy bill and the environment, as well as what items you shouldn’t be putting into the dishwasher.

Shocking unhealthiest UK crisps - Which?

We are a nation of crisps lovers! From lentil chips to veggie straws and plant-based snacks, plenty of options now look like the healthier choice But are they actually better for you? We analysed 66 popular crisps and savoury snacks using the government’s nutrient profiling model to see which ones pass as healthier options and which fall short.

Disabled shoppers speak out: The truth about online returns and deliveries - Which?

Nearly 16 million people in the UK live with a disability, that’s almost a quarter of the population. For many, online shopping isn't just a matter of convenience; it's an essential lifeline. However, our latest investigation reveals that major online retailers are leaving disabled shoppers behind with inaccessible return processes, unfair postage charges and ignored delivery instructions. In this episode, Erica McKoy chats with Which? Consumer Rights Editor Lauren Deitz and Research Institute for Disabled Consumers (RiDC) lead researcher Charlotte Aspland break down our mystery shopping investigation into six top UK retailers: ASOS, Next, JD Sports, Zara, Sports Direct, and H&M. We also speak with mystery shoppers Hazel and Andrew, who share their first-hand experiences navigating physical barriers and strict return policies. Learn about your legal rights under the Equality Act, what "Reasonable Adjustments" retailers are required to make and what steps major brands and delivery services must take to create an equal playing field. 00:00 - Introduction: The online shopping accessibility gap 00:31 - Which? Investigation: Testing 6 major UK online retailers 00:53 - How the RiDC mystery shopping study was conducted 01:34 - What is disability? The social model explained 02:07 - Hazel’s Story: Inaccessible returns and losing independence 03:29 - The High Street barrier: Why online shopping is essential 03:45 - Andrew’s Story: Return postage costs and delivery challenges 05:09 - What disabled shoppers want: Transparency & clear expectations 05:49 - The Purple Pound: The £446B market businesses are missing 06:21 - The Findings: Unfollowed instructions and return headaches 06:54 - Consumer Rights: Equality Act & Reasonable Adjustments 07:43 - Final Thoughts: Demanding equal access for disabled shoppers 08:15 - Retailer Responses: Evri, JD Sports, Royal Mail, and Zara Subscribe to make sure you never miss out on our reviews and advice: http://bit.ly/JoinWhichOnYouTube Looking for the latest product reviews and advice? You're in the right place. Which? has been championing the cause for consumers since 1957, asking probing questions of businesses and manufacturers, and pursuing the answers that put you in the driving seat. Reviews You Can Trust Which? has more than 1.3m members and supporters, making us the largest independent consumer body in the UK. Our commitment to providing unbiased advice to consumers is at the heart of everything we do. So from choosing a TV, mobile phone, new car, or holiday, to managing your personal financial needs, we’re always on your side. Completely Independent The unique thing about Which? is that we are completely independent. This means we work entirely on behalf of you – so you can rest assured that you're getting the very best advice available. Which? works for you reviewing products and services, so that you make the best purchase decisions for your needs. While all our public-facing work takes place under the Which? brand, technically it's carried out by a number of different legal entities. See the About Us page for more detail https://ift.tt/hGc5IS9 For more expert advice visit: https://www.which.co.uk Follow us on Twitter: https://twitter.com/whichuk Join the discussion on Facebook: https://ift.tt/I0YEUTd

The viral kid's toy product recall - Which?

These squishy dumpling toys might look cute, but they could pose a serious safety risk Some imitation versions have failed UK toy safety checks, with concerns including hazardous chemicals, strong chemical smells and water beads inside some products A recalled Squeezy Dumpling toy was found to contain excess benzene, which can cause irritation to the eyes, nose and throat If you’re buying one, check for clear safety instructions, a CE or UKCA mark, and the name and address of a UK-based responsible person

Never ignore this sun cream symbol - Which?

That bottle from the back of the cupboard? It might not have your back anymore This little symbol tells you when it’s time to replace your sun cream Did you know suncream has acne expiry date?

The dodgy sellers and bogus products ripping you off - Which?

In this episode, Erica McKoy sits down with Which? retail expert Hannah Walsh to discuss the rise of bogus boutiques. We share how these sites operate using drop-shipping to sell consumers items which are poor quality. When the item arrives and isn’t what is expected, the consumer then has the cumbersome task of returning the item and paying return fees. Learn how to spot dodgy sites like these, so you can protect yourself from deceptive businesses. 00:00 - Introduction: Are all online "family businesses" legitimate? 00:54 - Case Study: The fake linen blouse ad and emotional hooks 02:37 - Trustpilot horror stories: The "Sylvia and Grace" example 03:25 - The high-cost returns trap (The £26.99 shipping surprise) 04:22 - Product Reality Check: Fake linen, loose threads, and uneven cuts 05:13 - Expectations vs Reality: The printed knit pattern cardigan 05:46 - What is drop-shipping? 07:01 - Consumer Toolkit: How to use a reverse image search to catch bogus shops out 08:15 - Finding the same cheap items on AliExpress and Temu 10:43 - Urgent pressure tactics: Fake countdown clocks and endless sales 11:21 - Spotting completely fabricated review sections and 5-star ratings 13:46 - Online Safety Act: Can new legislation stop the ads? 14:38 - Summary Checklist: How to run website checks using AI tools 15:37 - Pause and think: Resisting social media sales pressure 16:21 - What to do if you’ve been caught out. #onlineshopping #fraudprevention #consumerrights #socialmedia #goingoutofbusiness #liquidation #dropshipping #cybersecurity #shoppingadvice

70% of people can't spot this deepfake video - Which?

Our new investigation put the general public to the test to see whether they could identify deepfake videos and found that, more often than not, people cannot reliably spot AI fakery. When asked to spot the deepfakes from a selection of real and fake videos, 70% failed to correctly identify all of the videos shown to them. Can you spot them all in this video?

Can you challenge your council tax band? - Which?

Our Which? survey found that more than half (54%) of people who challenged their council tax band successfully got it lowered. And that's not all 👇 💷 34% received a rebate 🏠 36% got up to a year's worth of council tax payments back ⏳ 11% received refunds covering more than 10 years 💰 Nearly 20% got up to £500 back 🎉 2% received more than £8,000 That said, challenging your band doesn't always result in a change, with 38% seeing no difference. Have you ever checked whether your council tax band is correct?

Can someone sue you for an online review? - Which?

If you've had a terrible experience with a company, you're more than entitled to leave a bad review. But before you hit publish, here are three top tips from our consumer rights lawyer Lisa Webb to make your reviews defamation-proof: 1️⃣ Keep all evidence of your experiences and interactions with the company, including screenshots and purchase confirmations. 2️⃣ Avoid using sensationalised or emotive language; just stick to the facts and to the point. 3️⃣ Don’t include any personal information associated with the company, such as staff names, phone numbers or email addresses.

Does going to bed earlier help you sleep better? - Which?

The secret to getting more sleep isn’t just about going to bed earlier – in fact, that could actually make things worse, says Kathryn Pinkham, founder of The Insomniac Clinic. She joined us on a recent episode of our Healthy Living podcast to share her expert tips for getting a better night’s rest.

Can eating more fibre make you look younger? - Which?

Getting enough fibre in your diet can do more than just support your digestive and wider health; it could also benefit how healthy your skin looks. It’s been established for many years that adequate fibre intake is important for good heart health and digestion, but new research suggests that the ‘gut-skin axis’ can affect the visible signs of ageing – and that a high-fibre diet might slow those signs down. If you found this interesting, you might like our Healthy Living newsletter. It’s free each month and packed with tips to help you eat well, live better and stay healthy.

The truth about ANPR parking cameras - Which?

Automatic Number Plate Recognition (ANPR) cameras are increasingly used in car parks, petrol stations and on the roads more generally to monitor wrongdoing. But these cameras aren't always reliable. Even at an estimated accuracy rate of around 97%, that's more than two million inaccurate reads per day, and these inaccurate reads all too often result in unfair Parking Charge Notices (PCNs), debt-collection threats and customer service headaches for innocent motorists. From 'double dipping' to numberplate fraud, Which? examines the pitfalls of ANPR technology and how to fight an unfair PCN. Subscribe to make sure you never miss out on our reviews and advice: http://bit.ly/JoinWhichOnYouTube Looking for the latest product reviews and advice? You're in the right place. Which? has been championing the cause for consumers since 1957, asking probing questions of businesses and manufacturers, and pursuing the answers that put you in the driving seat. Reviews You Can Trust Which? has more than 1.3m members and supporters, making us the largest independent consumer body in the UK. Our commitment to providing unbiased advice to consumers is at the heart of everything we do. So from choosing a TV, mobile phone, new car, or holiday, to managing your personal financial needs, we’re always on your side. Completely Independent The unique thing about Which? is that we are completely independent. This means we work entirely on behalf of you – so you can rest assured that you're getting the very best advice available. Which? works for you reviewing products and services, so that you make the best purchase decisions for your needs. While all our public-facing work takes place under the Which? brand, technically it's carried out by a number of different legal entities. See the About Us page for more detail https://ift.tt/ZW8srRA For more expert advice visit: https://www.which.co.uk Follow us on Twitter: https://twitter.com/whichuk Join the discussion on Facebook: https://ift.tt/ES0AQjo